RockHammer Privacy Policy
Version: 2026-10-30.v1 · Rock Hammer LLC
Scope and responsibility
Rock Hammer LLC is responsible for data processing for RockHammer accounts and products. This policy covers accounts, authentication, product content and support communications. Product supplements describe any product-specific processing.
Information processed
Authentication services process identifiers, email or phone, name, avatar and login/security status according to the method you choose. Products store projects, materials, images, patterns, notes and client details you submit. We also process support emails, technical logs needed to operate the service, and agreement version, language, acceptance time and source product.
Purposes and basis
Information is used to provide and protect accounts, store and display your content, support export and assistance, record acceptance and meet legal obligations. Additional processing requiring consent will be explained and requested separately. Accepting service terms is not consent to marketing or unspecified processing.
Providers and storage
Authentication currently uses Clerk or Authing. Cloudflare provides hosting, databases and attachment storage. These providers process data as needed to deliver their services. Data may be processed outside your region; any additional safeguards or separate consent required by applicable law must be addressed before that processing, not replaced by this acknowledgement.
Local storage and security
Necessary cookies or browser storage maintain authentication and remember language and login-method preferences. Projects and attachments require authentication and are isolated by account. Avoid keeping sessions on untrusted devices or uploading unnecessary sensitive information or unauthorized client details.
Retention, deletion and rights
Account and product data is retained while needed to provide the service. Deletion, backups and logs are handled according to operational, security and legal needs; removal from every backup is not immediate. Use supported product tools to export or delete content, or email hello@rockhammer.us for access, correction, account deletion or privacy questions. Agreement records are retained as needed to maintain the service and address disputes.
Updates and contact
This policy will be updated as actual processing changes, with notice of material changes. Contact Rock Hammer LLC at hello@rockhammer.us.